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Wed 18th September - 05:39 PM

List of available services at Accra International Airport

There are two departure lounges located after Immigration. Adinkra which is managed by Aviance and Akwaaba under the management of AHS Menzies. There is a general seating area with a duty-free shop and bars for passenger. In addition, the State Protocol Lounge is used by Senior Government Officials/Diplomats and VVIPS.

Information desk
An information desk is available in both terminals of the airport in both arrival and departure halls. The reception staff can inform travelers and companions on their flight, their experience at the airport or the formalities. Do not hesitate to call on them.
ATMs, banks, exchange
Holders of international credit cards (Visa, Mastercard) or of cards delivered by local banks have the ability to withdraw money from the ATMs in both terminals. These ATMs distribute ghanaian cedis (GHS, GH₵) banknotes.
  • Zenith Bank Ghana: Arrival Hall, Tel: (+233) (0)307 020193
    Mondays – Fridays: 8:00am – 5:00pm Saturdays : 9:00am – 1:00pm
  • GCB: (+233) (0)302 93566
  • Ecobank: ATM
  • Barclays: ATM
  • Forex Trading services: bureau de change, money transfers, (+233)(0)302 550 612

See also the customs handbook

See also the exchange rates observed at the airport

VIP Lounge
Three airport lounges, open 24/7, are available for travelers seeking the comfort of a lounge to await boarding. Located in the departure halls of Terminal 2 and new Terminal 3, their access is restricted to business and first class travelers of some airlines, to access card holders and to passengers paying a one-time subscription fee. Access to wifi, to bar / snack, to television and to international press allows guests to spend a pleasant moment before takeoff.
  • Sanbra Lounge: Terminal 2, 5:00 am to 12:00pm
    (+233) 302 797 617
  • Adinkra Lounge: Terminal 2, 5:00 am to 12:00pm
  • Akwaaba Lounge: Terminal 3, 24/7,
    (+233) (0) 242 530 336
Internet
Ghana has several 4G operators selling SIM cards without subscription and 4G USB sticks for a cheap and fast internet access on your PC, tablet or phone. These SIM cards are available and can be activated in several shops in the airport. The terminal also has several wifi spots including that of lounges.
Stores and duty free shop
Many shops are available in the airport, in the international duty free area as well as in the main halls of departure and arrival. Books, international newspapers, souvenirs, jewelry, handicrafts, ready-to-wear, postcards and stamps, phone and electronics, perfume, alcohol and tobacco are proposed to travelers.
  • DUFRY & GTDC (Duty Free): +233 (0) 242 009 253
  • Microcell (Sanbra Duty Free): ready-to-wear, jewelry +233 (0) 243 544 221
  • Placito: ready-to-wear, african fashion +233 (0) 243 544 221
  • Smice International: electronics, phones & computers +233 (0) 543 494 444
  • Airport Lounge (Roner Ent.): gifts and souvenirs +233 (0) 244 238 299
  • Ronayia Cigna: handicrafts, souvenirs and gifts +233 (0) 207 256 299
  • Abundant Grace: natural & artificial flowers for love & death +233 (0) 244 726 172
  • Woonoo Ventures: handicrafts, souvenirs and gifts +233 (0) 277 528 537
Post office
To send letters, postcards and parcels, for purchases of stamps and for receiving and sending money orders, the post office of Kotoka Accra international airport is located in the northern zone of the airport area, near Emirates Sky Cargo.
Police & security
Kotoka Accra International Airport is always concerned about the safety of passengers and aircraft. The police of the airport listen to all travelers. Security officers also ensure compliance with international standards. You can call them to report any suspicious activity. In addition, we remind you that leaving luggage unattended can cause its destruction and prosecution against you.
  • Airport Police Station: (+233) 302-777 592
Luggage wrapping
To strengthen and protect your luggage from bumps, scratches or theft, a paying luggage wrapping service is available in the check-in area of Terminal 3. A wrapping station is proposed to passengers.
  • Wraprite: (+233) (0) 244 119 599
Call center
It is possible to obtain information on departures, arrivals, delays and other information by telephone calling the airport -> (+233) (0) 302 550 612
Luggage scales
Each airline flying to Ghana impose a different baggage allowance. It is important that every traveler comply with those rules under threat of being required to pay excess baggage fees that can be prohibitive. It is therefore recommended to weigh your luggage before you get to the airport. However, it is possible to weigh them on the balances available at check-in counters in order to lighten them if necessary.
Cabin baggage
Just like checked baggage, cabin baggage must meet a maximum size and weight. Airlines propose in the check-in area boxes to check if your cabin baggage meets the standards. Some passengers try at the time of boarding to carry more or different bags that those validated at check-in. They are exposed to leave their bags at the airport or to pay excess baggage fees in addition to delay the takeoff to the detriment of all travelers.
Last minute tickets
Passengers who have not had the time to buy their tickets or have missed their flights have the option to purchase a ticket at the airport (at generally higher rates). Correspondents of different travel agencies and airlines can offer these services.
Health
For medical care and other medical related issues, the Airport Clinic is situated 500 metres from the terminal. The facility offers the following services: dental, physiotherapy, paediatric, gynae, The Airport Clinic is open to the general public and provides a 24hrs service.
Furthermore, a pharmacy is available in Terminal 3.
Baggage disputes
If you have lost something during your stay at Accra Kotoka International Airport (AKIA) you can find help at the Lost and Found Office in the arrival hall. The office provides lost property registration, storage, enquiry, and retrieval services for items lost in the terminals or during your trip.
The following ground handling companies are in charge of all baggage disputes:
  • Aviance: (+233) 544334024
  • Menzies: (+233) 302961975
Bars and restaurants
Kotoka Accra Airport has bars / restaurants in both Terminal 2 & 3, in public and boarding areas. You can eat there or consume various beverages, soft drinks and mineral waters.
  • Wok Inn: chinese restaurant, (+233) (0) 244 838 949
  • Muttina Bacci: bar and snacks, (+233) (0) 242 858 434
  • Fresh Juice Lounge: fruit juice, (+233) (0) 246 347 432
  • Cassba: bar and snacks, (+233) (0) 542 042 150
  • La Tante Royale: international dishes, (+233) (0) 507 040 576
  • Café Allenoo: bar and snacks, (+233) (0) 508 501 103
  • Alf and Gina: pizzas, snacks, bar, (+233) (0) 508 047 375

 

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